Who We Are

This website is owned and operated by Ana Moreno, trading as Bonobo Explorer, a travel agency hosted by Fora Travel. References to "we," "us," and "our" throughout this policy mean Bonobo Explorer. Our website is located at www.bonobexplorer.com.

We take your privacy seriously — not as a legal formality, but as a reflection of how we operate. The same care we bring to planning your journey is applied to how we handle your personal information.

What Information We Collect

We collect information you provide directly to us, including when you:

• Submit an inquiry form or trip brief on our website

• Schedule a consultation call

• Sign up for the World of Bonobo newsletter

• Communicate with us by email or direct message

The information we collect may include your name, email address, phone number, travel preferences, travel dates, passport details (where required for booking), and any other details you choose to share with us in the course of planning your journey.

We may also collect certain technical information automatically when you visit our website — including your IP address, browser type, device information, and pages visited — through standard website analytics tools including Squarespace Analytics and Google Analytics.

How We Use Your Information

We use the information you share with us to:

• Respond to your inquiry and conduct your consultation

• Plan, book, and manage your travel arrangements

• Communicate updates, changes, or relevant information about your journey

• Send the World of Bonobo newsletter, if you have subscribed

• Improve our services and website experience

• Comply with legal and regulatory obligations

We do not sell your personal information to third parties. We do not use your data for advertising purposes. Bonobo Explorer is an ad-free experience — your information exists to serve your journey, nothing else.

How We Share Your Information

In order to plan and book your travel, we work with a network of trusted third parties. We share relevant personal information only where necessary and only with:

• Fora Travel — our host agency, through whose platform bookings are managed and processed

• Virtuoso and Fora Preferred Partner suppliers — hotels, operators, airlines, and ground handlers required to fulfill your booking

• Faye Travel Insurance — if you request a travel insurance quote or policy through us

• Third-party tools — including Squarespace (website), and email platforms used to deliver the World of Bonobo newsletter

Each of these partners operates under their own privacy policies and data protection standards. We encourage you to review them where relevant.

We will never share your personal information with any third party for marketing purposes without your explicit consent.

Legal Basis for Processing

We process your personal information on the following grounds:

• Performance of a contract — to fulfill the travel services you have requested

• Legitimate interests — to operate and improve our business, respond to inquiries, and communicate with clients

• Consent — for newsletter subscriptions and any optional data uses, which you may withdraw at any time

• Legal obligation — where required by applicable law

Data Retention

We retain your personal information for as long as necessary to provide the services requested, maintain accurate business records, and comply with our legal obligations. Client booking records are typically retained for a minimum of seven years in line with standard financial and tax requirements. Newsletter subscriber data is retained until you unsubscribe.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information, subject to legal retention requirements

• Withdraw consent for newsletter communications at any time

• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at hello@bonoboexplorer.com . We will respond within 30 days.

California Residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request deletion of your data, and opt out of any sale of personal information. We do not sell personal information. For CCPA requests, contact us at the email above.

Cookies

Our website uses cookies — small data files stored on your device — to understand how visitors use the site and improve the experience. These include:

• Essential cookies — required for the website to function

• Analytics cookies — used by Squarespace and Google Analytics to track aggregate usage data

You may manage or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites, including supplier and partner sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently.

Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any update constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact:

Bonobo Explorer Email: hello@bonoboexplorer.com Website: www.anafmoreno.com Based in Miami, Florida, United States